Verified Visit Tracking for Pharma Sales Teams

Are your reps really visiting the
doctors they report?

Field Force Pharma confirms each doctor and chemist visit with a GPS-verified check-in, so each visit on the report is a real one.

Medical rep checking in on a phone in front of a clinic with a verified location pin

Why Pharma Visit Reports Can't Be Trusted

Most daily call reports are filled in at the end of the day, often from memory. Some visits are reported late, some are copied from yesterday, and a few never happened at all. Managers have no easy way to tell the difference, so decisions are built on numbers nobody can check.

  • Reports written from memory icon

    Reports written from memory

    Details get lost or mixed up.

  • Visits that can't be checked icon

    Visits that can't be checked

    There's no proof the rep was at the clinic.

  • Late information icon

    Late information

    Managers see visits days after they happen.

  • Time wasted chasing icon

    Time wasted chasing

    Managers call reps just to confirm where they were.

Verified Visit Tracking for Medical Representatives

With Field Force Pharma, reps check in from their phone when they arrive at a clinic or pharmacy. The check-in only works within a set distance of the saved location, and the time and place are recorded. Notes, products discussed and photos are added during the visit, and managers can review it as soon as it's submitted.

Visit Tracking Features

  • Verified check-in and checkout icon

    Verified check-in and check-out

    Reps can only check in within a set distance of the clinic or pharmacy.

  • Geo-tagged photos icon

    Geo-tagged photos

    Each photo carries the place and time it was taken.

  • Visit notes icon

    Visit notes

    Record who was met, products discussed and doctor feedback.

  • Visit history icon

    Visit history

    A full record of visits to each doctor, saved in one place.

  • Works without internet icon

    Works without internet

    Visits are saved on the phone and sent automatically later.

How Pharma Sales Teams Use Visit Tracking

  • Medical representatives record each visit in seconds and get credit for each visit they make.

  • Field force managers review visits as they come in, without calling anyone.

  • Sales directors trust the visit numbers in their reports, because each visit is confirmed.

From Planned Visit to Confirmed Record

  1. Plan icon

    Plan

    The manager adds visits to the rep's day.

  2. Check in icon

    Check in

    The rep arrives and checks in, verified at the clinic.

  3. Record icon

    Record

    The rep notes what was discussed and adds photos.

  4. Review icon

    Review

    The manager sees the confirmed visit with its time, place and notes.

Benefits for Pharmaceutical Sales Operations

  • Visits you can trust

    Each reported visit is confirmed at the location.

  • Faster information

    Managers see visits the same day, not at month-end.

  • Instant visit reports

    Each visit is recorded at the clinic, so reps finish their reports before they leave.

  • Fair recognition

    Hard-working reps get credit for each visit they make.

Frequently Asked Questions About Medical Rep Visit Tracking

Pharma companies can verify medical rep visits with location-verified check-ins. In Field Force Pharma, a rep can only check in when their phone is within a set distance of the doctor's clinic or pharmacy. The time, location, distance from the clinic and any photos are recorded with each visit.

The default check-in radius in Field Force Pharma is 150 metres from the doctor's saved location, and each company can change it. The phone also needs a GPS reading accurate to within 50 metres. If a rep is 400 metres away, the visit cannot be submitted until they reach the clinic.

If a doctor's saved location is wrong, the medical rep sends a location correction request from the Field Force Pharma app, with their actual position and a note. The manager sees both positions on a map, the distance between them and the GPS accuracy, then approves or rejects the change.

Yes, medical reps can add photos to each visit in Field Force Pharma. A visit form can ask for a check-in photo of the rep or the premises on arrival, and each photo carries the place and time it was taken. If the same photo appears on two visits, it is flagged automatically.

Every Rep. Every Route. Every Insight.

Every Rep. Every Route. Fully in Your Control.

Tell us how your pharma field team runs today, and we’ll show you what it can achieve with Field Force. Book your demo today!

Request a Free Demo